Frequently asked questions

"I signed up but haven't received a confirmation."

If you haven't received a confirmation email after booking, something has gone wrong.

If you filled in the registration with your smartphone, please try with another device (PC / laptop) or another browser. Thank you.

Please do the last step of the registration and click "Complete booking".

We ask for your understanding that if a participant cannot attend the camp due to illness, the fee cannot be reimbursed. We highly recommend a ticket insurance or travel cancellation insurance (for bookings with overnight stays).

Please read more in our cancellation policy (AGB).

Please refrain from direct inquiries as to whether we have received your payment. We do not check incoming payments on a daily basis. If the status of your booking has not been changed after 10 working days, please notify us. Thank you for your understanding.

Regensburg

Siblings and children who attend more than one week receive a discount of EUR 100,00.

Please use Code SIBLINGS50 when signing up.

When registering, please indicate that you are registering two children or attending another week of camp.

Oberstdorf

When booking two camps at the Oberstdorf location, you will receive a discount of EUR 25,00.

Please use Code SIBLINGS25 when signing up.

When registering, please indicate that you are registering two children or that you are booking another camp in Oberstdorf.

Did you forget to enter the discount code when booking? No problem. You are welcome to deduct the discount directly when making the transfer.

We ask for your understanding that a refund of discounts is unfortunately not possible.

The kids stay over in a hotel nearby the rink.

The costs for overnight accomodation include 4 nights (Monday –Thursday), full board, 24 h supervision, and shuttle to the camp. Normally 3 - 4 kids stay together in a room. If you have any special wishes regarding the accommodations please note that with your booking.

Usually the day of arrival is the fist camp day (Monday). If you wish to arrive a day earlier (Sunday) this is also possible since our supervisors are present from Sunday night as well. The costs for an extra night as well as dinner on Sunday night are not included in the costs for overnight accomodation. Please contact us if you want to book accommodation on Sunday as well.

Please bring all ice hockey equipment including 1-2 sticks, 1 floor hockey stick, sportswear for off-ice training (shorts, t-shirt, shoes, cap), a water bottle to fill up and of course a smile :) .

Please label all items of equipment.

For our Oberstdorf camp as well as our Intensive Training Days kids do not need a floorball stick.

Yes, our camps include lunch with a drink as well as snacks will be provided everyday.

Training times from Monday to Friday from approx. 8:00 a.m. to 4:30 p.m

Registration for our camp takes place the day before (Sunday between 4 p.m. and 7 p.m.).

Preliminary information:

Registration will take place on Friday from around 3 p.m.

Training times from Sat-Mon from approx. 8:00 a.m. to 4:30 p.m

Unfortunately, it is difficult for us to estimate how many children can move up to a camp. The chance of moving up increases significantly with your flexibility and willingness to step in at short notice. We keep our fingers crossed for everyone waiting to inform you immediately if there is a possibility to move up.

Our hobby camp is aimed at adult hobby players from beginners to ambitious amateur athletes. Everyone is welcome who is having fun and is motivated to work on their ice hockey skills.

We also accept beginners in our camps. The only requirement for participating in our camps is ice skating. We see a camp as the ideal start/preparation for the coming season, especially for beginners or children who have not been playing for that long.

Due to our large number of qualified trainers, we are able to respond to every child and support them individually. Working on weaknesses and giving the necessary motivational boost for a great start to the new ice hockey season.

Please let us know when signing up if your kid is a beginner.

"I would like to help!" - Write us an email at info@icehockey-academy.com

We are looking for people who can help in the dressing rooms, but also want to lend a hand throughout the day. Location Regensburg and Oberstdorf.