FAQ

Frequently asked questions

Here you'll find awnsers to most asked questions to us.

Information about overnight accomodation

The kids stay over in a hotel nearby the rink.

The costs for overnight accomodation include 4 nights (Monday –Thursday), 24 h supervision, and shuttle to the camp. Normally 3 - 4 kids stay together in a room. If you have any special wishes regarding the accommodations please note that with your booking.

Usually the day of arrival is the fist camp day (Monday). If you wish to arrive a day earlier (Sunday) this is also possible since our supervisors are present from Sunday night as well. The costs for an extra night as well as dinner on Sunday night are not included in the costs for overnight accomodation. Please contact us if you want to book accommodation on Sunday as well.

What jersey size do I need?

Jersey-Sizes IIHA

What do I need to bring with me?

Please bring all ice hockey equipment including 1-2 sticks, 1 (older) stick for floor hockey, sportswear for off-ice training (shorts, t-shirt, shoes), a water bottle to fill up and of course a smile :) .

Please label all items of equipment.

I would like to help!

"I would like to help!" - Write us an email at info@icehockey-academy.com

We are looking for people who can help in the dressing rooms, but also want to lend a hand throughout the day. Location Regensburg and Oberstdorf.

Will there be food provided?

Regensburg

Yes. Lunch with a drink and snacks will be provided everyday.

Oberstdorf

Our camps in Oberstdorf do not include lunch. There are different lunch options directly at the ice sports center and in the vicinity. We serve snacks for in between.

What time does the camp in Oberstdorf start on Friday?

Our camp in Oberstdorf starts on Friday around 15.00 p.m. with registration.  Our on ice training on Friday starts with the follwing times:

16.10 p.m. SUPER STAR CAMP

17:30 p.m. HOBBY CAMP

We would be happy to issue a confirmation of attendance for the school should this be neccassary.

Did you reveive my payment?

Please refrain from direct inquiries as to whether we have received your payment. We do not check incoming payments on a daily basis. If the status of your booking has not been changed after 10 working days, please notify us. Thank you for your understanding.

Did you reveive my booking?

"I signed up but haven't received a confirmation."

If you haven't received a confirmation email after booking, something has gone wrong.

If you filled in the registration with your smartphone, please try with another device (PC / laptop) or another browser. Thank you.

Please do the last step of the registration and click "Complete booking".

How can I receive a rebate?

Regensburg

Siblings and children who attend more than one week receive a discount of EUR 100,00. Discounts are credited when the invoice is issued or can be deducted directly from the transfer.

When registering, please indicate that you are registering two children or attending another week of camp.

Oberstdorf

When booking two camps at the Oberstdorf location, you will receive a discount of 10%.

When registering, please indicate that you are registering two children or that you are booking another camp in Oberstdorf.

Discounts are credited when the invoice is issued or can be deducted directly from the transfer.

COVID 19 Information

Will the camps take place?

Unfortunately, we cannot answer this question at this time. The situation around COVID 19 unfortunately leaves us with no choice but to wait and see how things develop. We are very sorry - we would also like to have certainty. But unfortunately there is none yet. We ask for your understanding and patience. We currently assume that the camps will take place as planned.

Do you have any further questions?

You have more questions? No problem, just send us a message!

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